About Us / Contact Us

ABOUT US

Horse Bit Emporium is a secure and trusted Online Horse Bitting Store based in Melbourne, Australia. But fear not, we send orders Worldwide daily.

 

Loren is the founder of Horse Bit Emporium, who resides in semi-rural Melbourne with her family and horses. Growing up enjoying horses, Loren knew her future were to be surrounded by equines! Horse Bit Emporium was founded in 2014, however our real certification of Bit Fitting came in 2018 from Bombers Nel of Bombers Bits, educating Loren with exponential bitting knowledge.

Horse Bit Emporium is aimed at supplying the most popular bits at the best prices. Whilst continually growing our range of bits, keep checking in as our range is expanding. If you are after a brand, range or size not displayed, please email us and we will do our best to get it in stock.

 

TRIALS

We offer a 30-Day Bit Trial! Please contact us by email or Facebook PM to arrange a 30-Day Trial, as bits purchased directly from the site are not eligible through the 30-Day Trial process. You will be issued with invoice and Trial Agreement, for bit return if required.

Click here for more information

 

POSTAGE

Within Australia:

Postage is $10 Parcel Post / $15 Express Post

New Zealand:

International Air $15AUD

NZ Orders over $300; postage reduces to $10AUD

Rest of the World: 

International Air $25AUD.

Orders over $300, postage reduces to $15AUD.

 

Delivery time: Express Post is 1-2 days. International Postage is 5- 14 days.

Out of Stock Items:  If we are out of stock of your nominated bit, you will be contacted via email within 24hrs to be advised of delivery times.

SPLIT ORDERS/POSTAGE: Should part of your order be a backorder and you wish for part order to be sent now, HBE will send you an invoice for the second parcel postage amount. If order is over $300, we will cover 1 x Free Postage cost for the entire order., 

 

CONTACT US

Phone: 03 9081 2755

Hours for phone calls 11am - 3pm (Mon - Fri)

Email: info@horsebitemporium.com

Facebook Messenger: www.facebook.com/thebitemporium (24/7)

Postal Address: Horse Bit Emporium, PO Box 429, Hurstbridge Victoria Australia 3099